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Booking
Procedures |
Hotel Rooms Booking
All our special discounted room rates
were negotiated with the hotels on condition
that we pay them in advance ie before our clients check-in
Deposit
Once your reservation is confirmed to your satisfaction, a small deposit of 20%
is required to retain, to monitor and to protect your booking
The end result all our bookings with the hotels are good
one
and thus establishing a reliable relationship with the hotels
Balance
It is our policy to pre-pay your hotel rooms before your arrival.
This practice will prevent a lot of misunderstandings when you check in
The due balance payment depends on the hotels and season.
On average one or two weeks before arrival is sufficient
for us to finalise with the hotels ie pay the hotel, issue the Hotel Voucher.
(but during the high and peak season some hotels demand full payment 8 4
weeks before arrival)
A copy of the Voucher will be faxed or email to you once payment is cleared.
Package Tour Programs - for Group Booking
Deposit
A deposit of 20% is required only after a satisfactory arrangement
of Itinerary and Confirmation Invoice.
A further 20% is due four weeks before arrival.
Booking made and confirmed within 3 weeks before arrival required 40% deposit.
Balance
The Balance is due in cash on the day of arrival - before commencement of tour
| After confirmation 45 days to 1 day |
before arrival before arrival |
administrative charge only administrative charge, plus penalties imposed by Hotels, Transport Companies & Others |
Refund
No refund is available for cancellation after the tour has commenced or
in respect of any activities, accommodation, meals or other services not
utilized.
Passports and Visas
It is your responsibility to be in possession of a valid passport and visa to
Thailand.
Insurance
Clients are advised to take a Holiday Insurance from their country of residence
before the trip.
Complaints
If during the course of the holiday the client has any reason for complaint or
dissatisfaction
he/she must contact the supplier of the service concerned and Asian Splendour
Holidays
representative immediately so that prompt remedial action may be taken by us.
Liability
Asian Splendour Holidays Ltd. acts as intermediary between the
concerned airlines, hotels, all transport operators, tourist offices and all other
contractors providing the services and as such is not liable for any loss, injury or
damage sustained by the tourists. Additional expenses incurred due to delay, accidents,
natural disaster, political actions and unrest must be borne
by the clients. Participation
in our program implies the tourists agreement to the above conditions
Disclaimer
The website contents have been compiled from various
information believed to be accurate and reliable. However, Asian Splendour Holidays Ltd.
does not warrant or guarantee the accuracy of any information contained and cannot accept
responsibility or liability caused by or arising as a result of the information and any
consequence whatsoever resulting there from
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other hotels and resorts in ...... Bangkok || Chiang Mai || Chiang Rai || Hua Hin/Cha-Am
Khao Yai || Krabi
|| Pattaya || Phuket || River
Kwai || Rayong || Samui || Others
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Asian Splendour Holidays Ltd. 147/58 Pinklao Nakhon Chaisri Road New Southern Bus Terminal Bangkok 10700 Thailand Tel: (662) 435 7514, 423 2263 ( 5 lines ) Fax: (662) 435 7515 |
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